Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Fountech OS Limited ("Fountech", "we", "us", or "our") governing your access to and use of TACTIC, including our website at tactic.science and related services (collectively, the "Service").

By creating an account or using TACTIC, you agree to be bound by these Terms. If you do not agree, do not use the Service.

2. Description of Service

TACTIC is an AI-powered platform that provides assessments of deep technology ventures. The Service:

• Analyses venture submissions using artificial intelligence
• Generates assessment reports with scores across multiple dimensions
• Provides recommendations based on our proprietary methodology
• Enables users to share assessment results with stakeholders

3. Account Registration

To use TACTIC, you must:

• Be at least 18 years of age
• Provide accurate, complete registration information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorised access
• Accept responsibility for all activities under your account

We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activity.

4. Credits, Seat Plans and Payments

4.1 Credit System

TACTIC sells credits and, for teams, seat plans. An assessment costs credits according to its tier: Preview is free and once per account. Screening costs 1 credit, Evaluation costs 3 credits, Deep Assessment costs 12 credits and Dossier costs 24 credits. Credits are:

• Non-refundable once used for an assessment
• Non-transferable between accounts
• Valid indefinitely unless your account is terminated

4.2 Payments

Card payments are processed securely through our payment provider, and invoices are governed by 4.5. By making a purchase, you:

• Authorise us to charge your card, where you pay by card
• Agree to pay all applicable fees and taxes
• Represent that you have the legal right to use the payment method

4.3 Refunds

Credit purchases are generally non-refundable. A credit purchase that would take an account past its credit limit is refunded for the credits it could not add. Seat plan payments are not refunded, including the unused part of a period when a plan is cancelled, a team is deleted or an account is deleted. We may, at our sole discretion, offer refunds in cases of technical failure or service unavailability that prevents assessment completion.

4.4 Seat Plans

A seat is a person on your team, and the team's owner buys seats on the team page. Seats are billed monthly or yearly, from $19 a seat a month, and a team starts at 5 seats. Credits pay for assessments. Each assessment costs credits by its depth, whoever runs it, and a seat comes with no credits.

• A seat plan renews at the end of each month or year until it is cancelled.
• Only the team's owner may buy a seat plan by card. The team's owner may cancel the team's seat plan, and so may a TACTIC administrator at the recorded request of the team's owner or of the person who bought the plan. Seats can be added to a plan paid by card by the team's owner where that owner is the person who bought the plan, because it is their card that is charged, or by a TACTIC administrator at the recorded request of the person who bought the plan, charged to the same card. Seats cannot be added to a plan billed by invoice on the team page; to change one, write to hello@tactic.science.
• Seats added during a period are charged at once for the part of the period that is left, and the plan then renews on its own date at the new total. Seats cannot be removed from a plan on the team page; to pay for fewer seats, write to hello@tactic.science.
• A seat plan its owner or an administrator cancels does not renew, and the team keeps its seats until the end of the period already paid for.
• Deleting a team ends its seat plan at once, without refunding the unused part of the period.
• Deleting your account ends the seat plan on any team you own alone at once, without refunding the unused part of the period, and stops any other seat plan you pay for from renewing.

4.5 Invoices

• An account with a verified email address and no account terms can ask for a credit pack by invoice from the billing page, for itself or for a team it owns or runs as an admin. The invoice is issued at once and is due on receipt, and the credits are added once an administrator records the payment.
• A team's owner or admin can ask for its seat plan to be billed by invoice, and an administrator decides whether to start it. The seats are available from the start of the plan, and an invoice is emailed for each period, due 30, 60 or 90 days after it is issued, as agreed.
• When our payment provider reports an invoice for a seat plan as voided, uncollectible or overdue, the plan ends and the team keeps only the seats it is using.
• An administrator may grant an account terms to run assessments and buy credit packs on account, and credits bought on account are added at once. The assessments run and the packs bought on account are invoiced each month for the month just ended, and the invoice is due after the number of days the terms set.
• A team, or an account whose deletion would delete a team, cannot be deleted while an invoice issued on request for that team is still open; pay it, or ask support to void it, first.

5. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose
• Submit false, misleading, or fraudulent venture information
• Attempt to reverse engineer, decompile or extract our methodology or software
• Interfere with or disrupt the Service or its infrastructure
• Circumvent usage limits, rate limits, or security measures
• Use automated systems to access the Service without permission
• Infringe the intellectual property rights of others
• Share your account credentials with third parties
• Resell or redistribute assessments without authorisation

6. Intellectual Property

6.1 Our Property

TACTIC, including its methodology, software, branding and content, is owned by Fountech OS Limited and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express written permission.

6.2 Your Content

You retain ownership of the venture information you submit. By submitting content, you grant us a limited licence to process, analyse, and store it for the purpose of providing the Service. We do not claim ownership of your submissions and will not use them for purposes other than providing assessments to you.

7. Assessment Disclaimers

• Assessments are generated by AI and may contain errors or inaccuracies
• Scores are based on information provided and our methodology; they are not guarantees of venture success
• You should conduct your own due diligence before making investment decisions
• We are not liable for any investment decisions made based on our assessments
• Past performance indicators do not guarantee future results

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND
• WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
• WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
• OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM

9. Indemnification

You agree to indemnify and hold harmless Fountech, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from your use of the Service, violation of these Terms, or infringement of any third-party rights.

10. Termination

We may suspend or terminate your access to TACTIC at any time, with or without cause, with or without notice. You may also terminate your account at any time through your account settings.

Upon termination, your right to use the Service ceases immediately. Sections 6, 7, 8, 9, 11, and 12 survive termination.

11. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be resolved in the courts of England and Wales, except where prohibited by local law.

12. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes via email or through the Service. Continued use after changes constitutes acceptance. If you disagree with modified Terms, you must stop using the Service.

13. Contact

For questions about these Terms, please contact us: